Shipping policy

SHIPPING POLICY

All MATANA products are shipped from Lithuania. Every order is carefully prepared and packed for safe delivery.

PROCESSING TIME

Standard processing time is 1–3 business days.

Some products may require additional preparation time. If a longer processing time applies to a specific item, it will be stated on the product page.

ESTIMATED DELIVERY TIMES

Lithuania: approximately 1–3 business days
European Union: approximately 5–10 business days
United Kingdom: approximately 7–14 business days
United States & Canada: approximately 7–14 business days
Australia: approximately 10–20 business days

Delivery times are estimates and may vary depending on the destination, shipping carrier, holidays, customs procedures or other circumstances outside our reasonable control.

SHIPPING COSTS

Shipping costs depend on the products ordered, order size and destination.

The exact shipping cost is calculated automatically and displayed at checkout before payment.

CUSTOMS & IMPORT TAXES

Orders shipped outside the European Union may be subject to customs duties, import taxes or other charges imposed by the destination country.

Where such charges are not collected at checkout, they are the responsibility of the buyer.

MATANA is not responsible for delays caused by customs procedures or other circumstances outside our reasonable control.